KC Counseling Group

Last Updated: June 30, 2026

KC Counseling Group (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal and health information you share with us. This Privacy Policy explains what information we collect through our website at https://kccounselinggroup.com (the “Site”), how we use it, how we protect it, and the choices you have. It also explains how your protected health information is handled under the Health Insurance Portability and Accountability Act (HIPAA).

Please read this policy carefully. By using our Site, you agree to the practices described here.

Scope of This Policy

This Privacy Policy covers information collected through our public website, including contact forms, consultation requests, scheduling tools, cookies, and analytics.

Protected health information that you share with us as a client, including anything discussed during therapy, contained in your clinical record, or used for treatment, payment, and healthcare operations, is governed by HIPAA and is described in detail in our separate Notice of Privacy Practices. If there is ever a conflict between this Privacy Policy and our Notice of Privacy Practices regarding protected health information, the Notice of Privacy Practices controls.

Information We Collect

Information you provide to us. When you contact us, request a free consultation, fill out a form, schedule an appointment, or email us, we may collect information such as your name, email address, phone number, and any details you choose to include in your message. Because we are a mental health practice, some of the information you share may relate to your health or the health of a family member.

Information collected automatically. When you visit our Site, certain information is collected automatically through cookies and similar technologies, including your IP address, browser type, device information, pages viewed, time spent on the Site, and the website you came from. This information helps us understand how visitors use our Site and how to improve it.

Information from scheduling and client portal tools. If you book a consultation or appointment through our online scheduling tool, that information is collected and stored by our scheduling and client portal provider, which acts as a HIPAA Business Associate and is contractually obligated to protect your information.

How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and consultation requests
  • Schedule and manage appointments
  • Provide and coordinate counseling services
  • Communicate with you about your care and our services
  • Operate, maintain, and improve our Site
  • Measure the performance of our website and marketing
  • Comply with legal and regulatory obligations

We do not sell your personal information. We do not use protected health information for marketing or advertising purposes.

Cookies and Tracking Technologies

Our Site uses cookies and similar technologies to function properly and to help us understand visitor activity. These may include:

  • Essential cookies that allow the Site to operate
  • Analytics cookies, such as Google Analytics, that help us measure traffic and usage
  • Advertising cookies, such as Google Ads, that help us measure the effectiveness of our advertising and reach people who may benefit from our services

We do not use protected health information for advertising. Any advertising tools used on our Site collect only general website usage data, not the content of your therapy or clinical records.

You can control cookies through your browser settings and can opt out of personalized advertising through the following resources:

Third-Party Services

We use trusted third-party providers to operate our Site and practice. These may include our website hosting provider, our scheduling and client portal provider, our analytics and advertising providers, and our email provider. Each provider has access only to the information needed to perform its function.

Any third party that handles protected health information on our behalf is required to sign a Business Associate Agreement and to safeguard that information in accordance with HIPAA.

Your Health Information and HIPAA

As a healthcare provider, we are required by HIPAA to protect the privacy and security of your protected health information. Protected health information includes any information that identifies you and relates to your past, present, or future health, your treatment, or payment for your care.

Under HIPAA, you have the right to:

  • Access and request a copy of your health records
  • Request corrections to your health information
  • Request restrictions on certain uses and disclosures
  • Request confidential communications
  • Receive an accounting of certain disclosures of your information
  • Receive a copy of our Notice of Privacy Practices
  • File a complaint if you believe your privacy rights have been violated

A full description of these rights, and of how we use and disclose protected health information, is provided in our Notice of Privacy Practices, which is available upon request and at our office.

How We Protect Your Information

We use administrative, technical, and physical safeguards designed to protect your information against unauthorized access, use, or disclosure. Our scheduling and client portal systems use encryption and other security measures appropriate for healthcare information. While no method of transmission over the internet is completely secure, we take reasonable steps to protect the information you share with us.

Please do not include sensitive health details in website contact forms or unencrypted email. For matters involving your care, we will direct you to a secure method of communication.

Sharing and Disclosure of Information

We do not sell or rent your personal information. We may share information in the following limited circumstances:

  • With service providers and Business Associates who help us operate, as described above
  • When required by law, regulation, or legal process
  • To prevent serious harm to you or others, as permitted or required by law
  • With your written authorization

Children’s Privacy

We provide counseling services to children and teens, and we may collect information about minors from a parent or legal guardian for the purpose of providing care. Our website is not directed to children, and we do not knowingly collect personal information online directly from children under 13 without parental consent. If you believe a child has provided information through our Site, please contact us so we can remove it.

Your Choices

You may:

  • Opt out of cookies and personalized advertising as described above
  • Unsubscribe from marketing emails using the link in those emails
  • Request access to, correction of, or deletion of personal information we hold about you, subject to our legal and recordkeeping obligations as a healthcare provider

To exercise any of these choices, contact us using the information below.

Links to Other Websites

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policy of any site you visit.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last Updated” date at the top of this page. Significant changes will be posted on this page. We encourage you to review this policy periodically.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, or if you wish to request our Notice of Privacy Practices, please contact us:

KC Counseling Group
905 NE Rice Rd
Lee’s Summit, MO 64063
Phone: 816-200-1618
Email: paige@kccounselinggroup.com